Answer Abacus
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The Abacus Way
Answer Abacus or what we affectionately call “Abbie” is specialized software using Retrieval Augmented Generation technology designed to serve as a Subject Matter Expert (SME) for a company's products, services, and internal processes. Answer Abacus is intended for your employees and is not a customer-facing chatbot. Answer Abacus aims to provide detailed, accurate, and reliable information to assist employees with complex questions and offer insights based on the latest data.
What We Offer
Detailed Responses
Provide in-depth, factual answers to complex queries related to the company’s products, services, and processes.
Support for Experts
Assists users who are already experts in their field, enhancing their knowledge and supporting their tasks.
Clarification and Precision
Asking for clarification if needed to ensure the best response based on available information.
Why Answer Abacus?
More Productivity less research
Unmatched Support
No waiting to get back to customers and stakeholders with the “correct answer”
Virtual assistance.
Talk to us about any concerns, 24/7.
Beginner-Friendly
Working with Abbie couldn’t be easier.
Our interface is simple and easy to use. Getting started is a breeze.
Meet Abbie
A Subject Matter Expert for your Subject Matter Experts
25% more efficient workers
A study by IDC found that the average knowledge worker spends about 2.5 hours per day, or roughly 30% of the workday, searching for information. This includes looking for data, documents, or answers to specific questions.
What can Abbie do for you?
Profound Operational Impact
Accelerate & Increase your sales cycle close rates
The Harvard Business Review notes that time spent searching for information or redoing work because of incomplete answers can cost large organizations millions of dollars annually in lost productivity. A typical software product might have 5 to 10 datasheets and white papers covering different aspects such as product overviews, specific functionalities, industry applications, and integration capabilities. Multiply that by 2-5 products, and an SME can easily face an insurmountable amount of data for which they will be responsible. Utilizing Answer Abacus, you can ensure your SMEs can provide accurate and correct answers, reducing lost productivity and the impact of incomplete or incorrect answers.
In customer service scenarios, research from Forrester suggests that 45% of customers will abandon an online transaction if their questions or concerns are not addressed quickly. Delays in providing answers can lead to customer dissatisfaction and lost sales.
Talk To Us
Feel free to call, email, or hit us up on our social media accounts.
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